Support Channels
Last updated
Last updated
At Basebet, we’re committed to providing exceptional support for our users.
Whether you have questions, need help with a technical issue, or want to give feedback on the platform, we offer multiple ways to get in touch with us and share your thoughts.
Our team is available 24/7 to assist you.
Intercom Support: Basebet offers direct and immediate support through Intercom. This is our main and preferred method for handling inquiries, providing real-time assistance right on our website. Access Intercom by clicking the support icon on any page of our website to start a conversation with our team.
Availability: Our support team is available 24/7 through Intercom to assist you with any questions or issues.
Discord Tickets: For those who prefer using , we continue to offer support through ticket submissions. This is a great option for more detailed inquiries or when you seek advice from the community as well.
Telegram Chat Support: for support directly from our team and helpful community. It's an excellent choice for real-time assistance and to quickly resolve any questions or issues. Access our Telegram through the links available on our website.
Intercom for Feedback: Use our Intercom service to leave feedback, suggest features, or report bugs directly to our support team. We prioritize user input and strive to continuously improve our platform based on your recommendations.
Active Engagement: We encourage all users to engage with us via Intercom for the fastest and most effective communication. However, our Discord channel is also monitored regularly for those who prefer this method.